The Wallet Allocation Rule : Winning the Battle for Share
KEININGHAM, Timothy ; AKSOY, Lerzan
PERENCANAAN
Detil Buku
Edisi-
PenerbitNew Jersey : John Wiley & Sons, 2015
Deskripsi Fisikxx,218 hlm. : ilus, ; 24 cm.
ISBN978-1-119-03731-6
SubjekPERENCANAAN
Bahasa-
Call NumberBI/658.401 KEI w
Deskripsi
Customer satisfaction, Net Promoter Score (NPS), likelihood to recommend-today's businesses pour millions into metrics for tracking and analyzing these so-called leading indicators of business growth.