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The Wallet Allocation Rule :  Winning the Battle for Share

The Wallet Allocation Rule : Winning the Battle for Share

KEININGHAM, Timothy ; AKSOY, Lerzan

Edisi -
Penerbit New Jersey : John Wiley & Sons, 2015
Deskripsi Fisik xx,218 hlm. : ilus, ; 24 cm.
ISBN 978-1-119-03731-6
Subjek PERENCANAAN
Bahasa -
Call Number BI/658.401 KEI w

Tersedia di:

Perpustakaan Jakarta - Cikini
Baca di tempat: 1

Deskripsi

Customer satisfaction, Net Promoter Score (NPS), likelihood to recommend-today's businesses pour millions into metrics for tracking and analyzing these so-called leading indicators of business growth.

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