Index : p. 711-29 ; This textbook can make learning about business communication easier and more enjoyable. You'll find this edition of BAC (Business and Administrative Communication) is as flexible, specific, interesting, comprehensive, and up-to-date as its predecessors. The features that users particulary like have been retained: the anecdotes and exmples, the wealth of excercises and asignments. But a good book has become even better. This edition of BAC includes major changes.