![Raving fans = para penggemar : pendekatan revolusioner untuk dicintai pelanggan](https://koleksiperpus.jakarta.go.id/dispusip/uploaded_files/sampul_koleksi/original/Monograf/196416.jpg)
![Raving fans = para penggemar : pendekatan revolusioner untuk dicintai pelanggan](https://koleksiperpus.jakarta.go.id/dispusip/uploaded_files/sampul_koleksi/original/Monograf/196416.jpg)
Raving fans = para penggemar : pendekatan revolusioner untuk dicintai pelanggan
Ken Blanchard, Sheldon Bowles (Pengarang)
Tersedia di:
Deskripsi
"Your customers feel satisfied just because they have very low expectations, and because no one else is doing much better than you. Now, just having a satisfied customer is no longer enough. If you really want to improve your business, you have to increase the number of your Admirers—aka Fanatical Customers—." Briefly, it's the story of a piece of advice given to a new Area Manager on his first day working in the office—written in an amazing new business book, which will help everyone in a wide variety of organizations or businesses, in providing exceptional customer service and achieving a very magical end result. This Raving Fans book is written in the style of a parable from The One Minute Manager® and uses amazing, simple and fascinating stories to teach how to define a vision, learn what customers really want, use effective systems, and make the Admirer Service a constant feature—not just a one-month program. We are in the midst of a service crisis that is causing a wave of disappointed customers. What Raving Fans' book lays out includes surprising new tips and innovative techniques that can help anyone create a revolution in any workplace—and turn their customers into fanatical and militant admirers. Ken Blanchard is the co-author of The One Minute Manager®, and twenty-three other books, including one of The New York Times' bestselling business books, Gung Ho! and The Admirers. His books have sold over twelve million copies in over twenty-five Languages. He is the Chief Spiritual Officer of The Ken Blanchard Companies, a service and management training company he co-founded with his wife in 1979, as well as a consultant for several well-known companies in America, and a dynamic teacher and speaker. Dr. Blanchard lives in San Diego, California.
Ulasan
Buku Rekomendasi Lainnya
![Aslib Directory](https://perpustakaan.jakarta.go.id/assets/img/no-images.png)
Aslib Directory
![um tata negara Republik Indonesia. Oleh KANSIL, CST;](https://perpustakaan.jakarta.go.id/assets/img/no-images.png)
um tata negara Republik Indonesia. Oleh KANSIL, CST;
KANSIL, CST
![Lembah Tulang Raksasa](https://perpustakaan.jakarta.go.id/assets/img/no-images.png)
Lembah Tulang Raksasa
Stilton, Geronimo
![Sepuluh Anak Negro](https://koleksiperpus.jakarta.go.id/dispusip/uploaded_files/sampul_koleksi/original/Monograf/47476.jpeg)
Sepuluh Anak Negro
CHRISTIE, Agatha
![](https://perpustakaan.jakarta.go.id/assets/img/no-images.png)
![Geng kemoceng kelakuan mahasiswi otak melenceng Ade Jayadireja ; ed. Rizal Khadafi](https://perpustakaan.jakarta.go.id/assets/img/no-images.png)
Geng kemoceng kelakuan mahasiswi otak melenceng Ade Jayadireja ; ed. Rizal Khadafi
JAYADIREJA, Ade
![Derita mahasiswa](https://koleksiperpus.jakarta.go.id/dispusip/uploaded_files/sampul_koleksi/original/Monograf/83918.jpg)
Derita mahasiswa
@deritamahasiswa
![Basic English : for elementery school primary 6](https://perpustakaan.jakarta.go.id/assets/img/no-images.png)
Basic English : for elementery school primary 6
SULAIMAN, S.B.
![Problem Solving 101 : Sebuah Buku Sederhana Untuk Orang Pintar](https://koleksiperpus.jakarta.go.id/dispusip/uploaded_files/sampul_koleksi/original/Monograf/89336.jpg)
Problem Solving 101 : Sebuah Buku Sederhana Untuk Orang Pintar
Ken Watanabe
![Not Just the Other Emerging Powers : Indonesia, South Africa and Turkey In the Transformation of Global Order](https://koleksiperpus.jakarta.go.id/dispusip/uploaded_files/sampul_koleksi/original/Monograf/95176.jpeg)
Not Just the Other Emerging Powers : Indonesia, South Africa and Turkey In the Transformation of Global Order
Awidya Santikajaya
![Believe And Destroy : Intellectuals In The SS War Machine](https://koleksiperpus.jakarta.go.id/dispusip/uploaded_files/sampul_koleksi/original/Monograf/101045.jpg)
Believe And Destroy : Intellectuals In The SS War Machine
Ingrao, Christian
![The Energy Bus : Field Guide](https://koleksiperpus.jakarta.go.id/dispusip/uploaded_files/sampul_koleksi/original/Monograf/101217.jpg)
The Energy Bus : Field Guide
Gordon, Jon
![Pemikiran Islam Kontemporer di Indonesia](https://koleksiperpus.jakarta.go.id/dispusip/uploaded_files/sampul_koleksi/original/Monograf/107371.jpg)
Pemikiran Islam Kontemporer di Indonesia
Adnan Mahmud (Pengarang)
![Wahid Hasyim : Biografi Singkat 1914-1953](https://koleksiperpus.jakarta.go.id/dispusip/uploaded_files/sampul_koleksi/original/Monograf/125605.jpg)
Wahid Hasyim : Biografi Singkat 1914-1953
![Disney's Jilid 5 : Ensiklopediku yang pertama 'Bolivar - burung quetzal'](https://koleksiperpus.jakarta.go.id/dispusip/uploaded_files/sampul_koleksi/original/Monograf/225158.jpg)