Indeks : halaman 431 ; "Interpersonal Skills in Organizations" by de Janasz, Dowd, and Schneider takes a fresh, thoughtful look at the key skills necessary for personnel and managerial success in organizations today. Chock-full of exercises, cases and group activities, the book employs an experiential approach suitable for all student audiences. The book is organized into 4 distinct sections (Understanding Yourself, Understanding Others, Understanding Teams, and Leading) that can be used collectively or modularly depending on the instructor's preference and student-audience need. The emphasis in this edition focused on making the text more current along with making the text pedagogically effective for students and instructors.